Frequently Asked Questions

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How the cost of delivery is calculated?

Cost of Delivery is calculated based on the destination outside Accra, method (motor, vehicle or Air) and product weight/volume. Different deliverying companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how the cost of delivery is calculated please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.